Legal

Privacy Policy

One Source Platform

Introduction

Welcome to One Source “Privacy Policy”,One Source is an ecommerce platform with a focus on B2B ecommerce services that help businesses and empower them to streamline their procurement processes. At One Source, your privacy is highly regarded and respected. This Privacy Policy outlines the collection, usage, protection, and disclosure of your personal information when you access and utilize our websites / applications / platforms. By using our website / applications / platforms, you indicate your consent to the practices outlined in this policy.

Purpose of Data Collection

We collect user data to provide the best possible service to our customers. The information we gather helps us optimize our business practices and improve the overall user experience. We also utilize this data to personalize offers and recommendations that we believe would be relevant and beneficial to our customers. Additionally, data collection is necessary for accounting, commercial, and legal documentation purposes.

By collecting user data, we aim to enhance our understanding of customer preferences, trends, and behaviors. This allows us to tailor our services, offers, and communications to better meet the needs and interests of our valued customers. We are committed to using the collected data responsibly and in compliance with applicable laws and regulations.

Data Collected & Stored

At One Source, we collect and store various types of user information to facilitate the provision of our services. The data we collect can be categorized as follows:

User-Provided Information: We collect and store information that users provide directly to us. This may include, but not limited to, business names, CR numbers, VAT numbers, contact names, email addresses, delivery addresses, and preferences. Such information is essential for the proper functioning of our services and to ensure a seamless user experience.
User-Generated Information: We collect and store data generated by users or their interactions with our websites, applications, or services. This may include but not limited to activity logs, transactional data, preferences, and other user-generated content. Such information helps us understand user behavior, personalize the user experience, and improve our services.
Marketing and Analytical Tools: We may collect and store information related to marketing and analytical tools, such as, but not limited to, website analytics, cookies, and similar technologies. These tools enable us to gather insights into user interactions, optimize our marketing efforts, and enhance the overall user experience.
Commercial and Marketing Correspondences: We may collect and store information related to or generated by commercial and marketing correspondences, including emails, SMS messages, social media communications, and live chat communications. This information helps us address user inquiries, provide support, and improve our communication with users.

Data Protection & Storage

At One Source, we are committed to making sufficient and reasonable efforts to protect customer personal data from misuse, loss, or unauthorized access. We take precautions to ensure the confidentiality of such information and securely store it in our data storage systems. We also adhere to a data retention policy and responsibly destroy any personal data that is no longer required to be kept.

In order to provide customers with appropriate services, we may store various types of data both within and/or outside of Saudi Arabia , in compliance with applicable laws and regulations.

It is important to note that the user bears One Sourcee responsibility for maintaining the confidentiality of their passwords used to access One Source's online platforms. We strongly advise against sharing temporary or permanent passwords, as well as access and authentication codes, with others for any reason. We also strongly recommend that the user uses a strong password to protect their account and not to reuse this password in any other service / application /website / platform.

While we strive to ensure the security of personal data during transmission or storage, we do not provide a guarantee or warranty in this regard. It is the user's responsibility to protect their data and refrain from disclosing it to unauthorized parties. The user acknowledges this responsibility and understands the implications of clarifying and disclosing personal data, exercising their choice and consent. In the event of any violation or breach, the user should promptly contact and notify One Source.

Data Ownership

By utilizing One Source's websites, applications, or platforms, users acknowledge and consent that One Source holds One Sourcee ownership over all data provided or generated by the user. Any data submitted, shared, or generated by users during their interactions with One Source's platforms is considered the property of One Source.

Users acknowledge and agree that their data, including user profiles, transactional information, delivery addresses, locations, business details, feedback, reviews, and any other information shared or created within One Source's platforms, becomes the property of One Source. This ownership extends to data generated as a result of user interactions with One Source's platforms.

One Source reserves the right to use, utilize, share, or sell the aforementioned data as deemed necessary. In the event that the laws of the user's operating country do not allow full ownership of the data to be held by One Source, the user grants One Source the full rights to use, utilize, share, and sell the data to the maximum extent permitted by law.

Furthermore, in the event of a sale, liquidation, acquisition, or merger involving One Source, the ownership and usage rights of the data will be transferred to the new entity resulting from such transactions.

Third Party Links

One Source websites / applications / platforms may contain links to third parties or data embedded from third parties. One Source is not responsible for any data collected by third parties or any usage that happens on these third parties websites / applications / platforms.

Amendments & Updates to the Privacy Policy

One Source reserves the right to update or modify this privacy policy without prior notice. It is the responsibility of users to regularly review the terms for any changes. Continued use of One Source's platforms after any modifications to the Privacy Policy will be deemed as acceptance of the updated policy. Users are advised to check for updates periodically to ensure compliance with the most recent version of the the Privacy Policy